Solutions and offerings powered by Jira Service Management
ITSM Transformation and Modernisation
Connect Dev & Ops teams or bring IT support and operations together by adopting a service management transformation approach that integrates Atlassian products (Opsgenie, Jira Software, Jira Service Management) with pre-existing solutions in a customer environment.
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Enterprise Service Management for Business
Leverage capabilities within Jira Service Management - like workflows, low code /no code automation, chat and an intuitive portal - to scale service management and enable modern service support across business teams like Human Resources (HR), Legal, Facilities, Marketing, and Finance.
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Modernise IT Operations
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Utilize the integration capabilities of Opsgenie and monitoring platforms to modernise and enrich incident detection, response and recovery process.
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Service Management for Software Teams
Jira Service Management for software teams brings visibility to the whole organisation - from feature requests to support tickets - and allows teams to collaborate and automate tasks like code deployment. As a result, this leads to faster Mean Time To Resolve (MTTR) by increasing visibility on what has been recently deployed.
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