We are an independently owned and operated company! We offer professional experience in technology and consulting. We value creating an approachable and accessible working environment with our clients; that is why you will be working 1:1 with your Atlassian expert (no sales, no middle man, no BS).

Founded by two team members located in the Blue Ridge Mountains; the Blue Ridge culture and mountains have served as a core inspiration for how we wanted to represent the company: community-focused, resilient, and adaptable.

There are no private equity firms or other parties involved. We feel that companies owned by individuals provide the best service to their customers. We are owned by our two founders.

With deep expertise in Jira, Confluence, and Bitbucket, we provide hands-on consulting, development, and long-term support. Our focus is helping you cut costs, improve workflows, and future-proof your Atlassian environment.

The Upstate of South Carolina and Western North Carolina.

Yes! We offer a few ways to save you money, including managing your Atlassian licenses. We can also analyze your existing footprint to point to opportunities to save.

Yes, we offer live and recorded training. It can be abstract or hands-on.

Yes. While we don’t have any apps on the Atlassian marketplace, we have developed custom Forge apps for our clients.

Yes. While we focus on Cloud, we have extensive experience with Server and Data Center.

Yes. We’ve done more than we can count. Jira, Confluence, and even Bitbucket.

Yes, we’ve migrated many different tools into Jira, Confluence, and Bitbucket over the years.

Yes, see our partners here: https://www.blueridge.cx/partners

We’re an Atlassian Gold Solution Partner. Being a Gold Solution Partner means that our team has completed and maintains advanced product knowledge, tailored configuration, and comprehensive services.

See our growing list of certifications: https://www.blueridge.cx/#about
See us on the Atlassian Partner directory: https://partnerdirectory.atlassian.com/blue-ridge-consultants

Being an Atlassian Gold Solution Partner means we are highly skilled, committed to Atlassian practice, and deliver unparalleled value to customers and we demonstrate dedication through investments and resource commitments for advanced product knowledge, tailored configuration, and comprehensive services.

Yes, we are designated as a Service Management Specialized Atlassian Solution Partner.

Yes – https://trust.blueridge.cx/. Also, all of our consultants are background-checked by Checkr.

Yes, your privacy is important to us. Read our privacy statement: https://www.blueridge.cx/privacy

No, we’re an entirely US-based remote team.

Call us, drop us a message, email us or schedule a meeting with us.

(864) 392-9118
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It depends because there are factors outside of our control, but we always aim to get a quote turned around in 48 hours.

Yes, we’ve participated in many. Just send over your requirements!

Yes, we currently serve clients ranging from city to state governments in the United States.

Yes, we’ve supported clients all over the globe, from consulting to license management.

No. We don’t think that is the right way to start a discussion or a relationship with our clients.

No. We’ve signed contracts with as little as 4 hours of consulting.

Yes! We help businesses optimize IT operations using Jira Service Management.

Yes, we offer live and recorded training. It can be abstract or hands-on.

Many teams only scratch the surface of what these tools can do. Our Atlassian consulting services uncover hidden inefficiencies, optimize your setup, and ensure Jira and Confluence are aligned with your business goals.

With deep expertise in Jira, Confluence, and Bitbucket, we provide hands-on consulting, development, and long-term support. Our focus is helping you cut costs, improve workflows, and future-proof your Atlassian environment.

Yes. Our consultants connect Atlassian products with popular products and platforms like Salesforce, Slack, Microsoft products such as Teams, Entra and Intune, GitHub, JAMF, GitLab and CI/CD pipelines to streamline collaboration and reduce manual work.

Yes. We design Atlassian systems specifically for your industry’s unique workflows, whether it’s manufacturing production tracking, telecom network management, or utility operations.

We start with a discovery session to understand your workflows, pain points, user roles, and business requirements. From there, we design custom solutions that solve specific operational challenges.

JSM supports IT, HR, Operations, Facilities, Finance, Customer Support, and more. Any team that manages requests or approvals can benefit from a centralized service desk.

Yes. We manage renewals, reminders, and pricing reviews to ensure your team stays compliant and avoids unnecessary downtime or surprise costs.

Yes. We provide ongoing admin support, troubleshooting, workflow updates, permission management, integrations, and strategic guidance to keep your environment optimized.

Yes. We design systems with access controls, auditability, and governance in mind to support healthcare operations and HIPAA-aligned practices.

In many cases, yes. We help organizations transition from legacy platforms like Cherwell, Ivanti, ServiceNow, SolarWinds, and BMC to JSM while preserving historical data and improving usability.

Yes. We help leadership teams use Jira and reporting tools to improve visibility, planning, and decision-making.

We work with teams of all sizes, from growing startups to large enterprises, across industries such as technology, manufacturing, healthcare, telecommunications, utilities, and the public sector.

Yes. We offer ongoing administrative support for Jira, including configuration updates, user management, workflow adjustments, and performance optimization.

We design Jira and ITSM solutions with scalability in mind, ensuring your service desk and workflows can grow alongside your organization.

Absolutely. Given our experience with the U.S. federal government and military sectors, we are intimately familiar with the unique challenges of maintaining Atlassian stacks in secure, disconnected, or highly restricted network environments.

Yes. We often find that clients are over-licensed or paying for marketplace apps that have redundant features. We perform "License Right-Sizing" audits to ensure you are on the most cost-effective tier and only paying for the seats you actually need.

Modern workflows don't stop at the IT department. We specialize in cross-tool integrations, ensuring that data flows seamlessly between Jira and your CRM, communication tools, or ERP systems to eliminate manual data entry and silos.

Yes. While the Atlassian Marketplace offers thousands of apps, sometimes your workflow requires something truly bespoke. Our developers can build custom private apps (using Forge or Connect) and user macros tailored specifically to your internal security requirements and functional needs.