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Atlassian Licensing Management


Licensing Services We Offer

Navigating the maze of licensing can be tricky, but we're here to simplify it for you!

Our team of Atlassian experts is ready to provide personalized insights tailored to your company's unique needs.

Cloud Licensing

Products Applicable: Jira Software, Confluence, Bitbucket, Jira Service Management, Bitbucket Cloud, Trello Premium, Atlassian Guard

  Class: Standard, Premium
 Type: Annual user tiered
 Duration: 1-2 years
 Discount: Exclusive Blue Ridge Golden Solution Discount
Additional Services Available: Organization-level SSO and SCIM available

Enterprise Licensing

Products Applicable: Jira Software, Confluence, Bitbucket, Jira Service Management

  Class: License requires of a minimum of: 1,000 users for Jira and Confluence. 300 users for Jira Service Management
 Type: Annual tiered
 Duration: 1 or 2 years
 Special: Exclusive Blue Ridge Golden Partner Solution Discount

Merging Multiple Licenses

Products Applicable: Jira Software Cloud, Confluence Cloud, Jira Service Management Cloud, Atlassian Guard

 These merges are typically performed when consolidating multiple Atlassian Cloud sites or instances into a single organization to simplify billing, administration, and user management.
 Type: Annual user tiered
 Length of Time: 1 or 2 years

Licensing FAQ

Have more questions about Atlassian Licensing? We're here to help!

Submit your inquiries through our contact form and connect directly with an Atlassian expert who will get back to you in no time.

What do we quote? What Don't we quote?

We quote: Jira, Confluence, Bitbucket Premium, Data Center and Cloud
We don't quote: Bitbucket Standard, Atlassian Monthly

What does being an Atlassian Gold Solution Partner mean?

Being an Atlassian Gold Solution Partner & Service Management Specialized Partner gives our team access to exclusive offers to your apps.

Can you handle Purchase Orders?

Yes

Can you help with licensing on different schedules?

Yes! This is called "Co-term licenses". Managing multiple licenses a year can be a headache. Our team can help you with you to consolidate them into one, making the entire process more manageable and efficient.

Can you help us if we’re already buying from Atlassian on licensing?

Yes

Do you notify us about upcoming price changes?

Yes

What constitutes a JSM Agent and license set?

A Jira Service Management (JSM) agent is any user who responds to or works on customer requests in a JSM project. Each JSM agent requires a license. Customers and internal requesters do not need licenses — they can submit requests for free via the portal or email.

How can Enterprise help save me money?

Enterprise tiers qualify for volume-based pricing, offering reduced per-user costs as your organization scales. In addition, Atlassian Guard licenses are included in proportion to your Enterprise user count, providing enhanced security and compliance at no extra cost.

In standard or premium (non-Enterprise) Cloud plans, licenses are site-specific — a user added to two Jira Cloud sites would count as two separate licensed users. Under an Enterprise plan, users are licensed at the organization level, not the site level.

What forms of payment do you take?

ACH and Credit Card (with a fee)

Why Us ?

US-Based Team

  • Our team is proudly based in the Greenville, South Carolina area.
  • We operate on Eastern Standard Time, ensuring we're prompt responsiveness to your needs.
  • Expert Owned & Operated

  • We are owned and operated by our founders, Kyle and Justin, who have over 22 years of combined experience in Atlassian
  • We are a dedicated, owner-operated team that advocates on your behalf to get you the best services and prices.
  • Flexible & Affordable

  • As an independently owned business, we don’t have middle management and salespeople that can add extra costs.
  • Our model means we can offer better quality and more flexible services at an affordable price.
  • Chris Kontalonis

    IT Director, WillowTree

    Blue Ridge, especially Kyle and Justin, have been instrumental in optimizing our Atlassian usage. They've helped us migrate away from other costly platforms and find ways to reduce our overall spend, truly maximizing the value of our subscriptions. Highly recommended!